General Questions

Can the house be rented in its entirety?
Yes. Please contact our guest services at +351 915 417 755

Can beds be separated or joined?
Yes, all beds in the rooms can be separated if necessary.

Does the accommodation provide bath towels?
Yes.

Do you have wifi in the rooms?
Yes. All over the house. AND IT’S FREE!

Does the house have a doorman?
No. However, we always have a person available.

Do you have to climb stairs to go to the rooms?
Yes. The house is on the second floor. access is by stairs only.

Check-in and Check-out

What time can we check in?
From 3 pm onwards.

What time do I have to leave the house at the check-out time?
Check-out time is 10:00 am, however, if we can accommodate you with a later checkout time, please contact guest services.

If we arrive before check-in time, does the accommodation have luggage storage?
Yes, please contact our concierge and guest service prior to arrival.

Reservation Cancellation

All reservations made through other external partners have their own cancellation policies and must be found on the websites where you made the reservation.

If I cancel a reservation can I get my money back?
Yes. Our cancellation policy refunds 100% 30 days or more prior to the reserved date and 50% refunded 29 days or less prior to the reserved date.